I have held positions in customer service, sales, marketing, and operations, giving me a 360‑degree view of the revenue cycle. My experience spans deadline‑driven start‑ups and established firms in consumer finance, medical tourism, e‑commerce, nonprofit, and engineering. Because I understand how each function contributes to growth—support captures pain points, sales validates value, marketing shapes the message, and operations delivers the promise—I can design initiatives that align teams and accelerate results. Organizations benefit from a professional who adapts quickly, speaks every department’s language, and turns cross‑functional insight into measurable performance.
Guided prospective students on campus tours and presented admission requirements at high‑volume info sessions, sharpening public‑speaking and customer‑service skills.
Maintained 99 % inventory accuracy and created dashboards that supported a 20 % increase in lead inquiries for RF‑hardware products.
Rebuilt the nonprofit’s WordPress site, trimming load time from 6 s to 2.3 s and lifting donor conversions by 15 %.
Built Trevita's first consumer-profile framework and a $10,000 customer journey video, then paired segment emails drip campaigns, optimized ads to cut cost-per-lead by double digits
Managed 40–80 calls daily and secured more than ten five‑star reviews across Google, Trustpilot, and BBB, strengthening brand credibility
Launched a review engine strategy (10 + new five‑star reviews) and repurposed long‑form videos into YouTube Shorts, boosting visibility by 58 %
A snapshot of the platforms I have utilized —covering data, automation, creative, ads, operations, and customer touchpoints—so I can design, launch, and optimize every stage of a revenue workflow.
Google Analytics 4 · SEMrush · Yoast
Mailchimp · HubSpot · Salesforce · Zapier
WordPress · Elementor · Jotform
Adobe Premiere Pro · Illustrator · CapCut · Canva
Google Ads · Meta Business Suite · YouTube Studio
ClickUp · Asana · Trello
DBA Manufacturing · QuickBooks
Aloware · Freshdesk · Hubspot Sales Hub
B.S. Business Administration, Marketing — San Diego State University
Digital Marketing Certificate — Kellogg School of Management
Data Science & Visualization Certificate — UC San Diego Extension
Whether you need a partner to launch your next campaign or you’re looking for a results‑driven hire, let’s start the conversation.